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About Us


Who We Are

Elite Computer Care is managed by computer hardware specialists with over 15 years of experience in the field of troubleshooting, maintenance, hardware upgrades, hardware installation, software upgrades and software installation. It is a fact that your computer will break down eventually without attention, and it is our duty to prevent a disastrous situation. Along with a team of professional technicians, Elite Computer Care is represented by the industries leading computer certifications:

  • A+ Certification
  • Microsoft Certified Professional
  • Dell Certified Systems Expert (DCSE) in Portables and Desktops
  • Network+ Certified Professional
  • HP Certified
  • Toshiba Certifed
  • Apple - Mac Integration Basics
  • Server+
  • Healthcare IT

Elite Computer Care's existence will revolutionize the computer service industry because we are providing a service that acts before the problem, not afterwards.

 

Points of Interest

Extend Your Computer's Life
Prevent Problems Before They Occur
We Cover Your Software Issues
You Never Have To Troubleshoot
You Will Never Have To Call Another Country For Service
Never Spend Hours On The Phone
Upgrades
We Will Act As Your Personal IT Department
Same Day, Next Day, And 24 Hour Service
Hardware Installation
Virus Removal
It Doesn't Matter If Your Computer Has An Existing Warranty Or Not
Best Service, Best Price Guarantee

Get in Touch

Website: www.elitepccare.com
Toll Free Number: 1.800.839.0029
Tech Support: support@elitepccare.com
Employment Opportunities: employment@elitepccare.com
Fax: 1.800.839.0029

7400 Beaufont Springs Dr., Ste 300
Richmond, VA 23225


Extend Your Computer's Life
By having your computer properly cleaned at least 3 times per year to remove harmful dust and dirt, the life of your computer will be extended 3 additional years. ^ Top ^

Prevent Problems Before They Occur
Our technicians use special diagnostic software and tools that let them know what parts of your computer are about to malfunction before it occurs. These tests are vital for early detection and prevention of computer malfunction. ^ Top ^

We Cover Your Software Issues
We cover what your existing warranty does not. We will send a technician onsite to install your software for you in the event that your system crashes. ^ Top ^

You Never Have To Troubleshoot
You will never be asked to "open your computer"; we do not ask you to troubleshoot over the phone or pretend to be a technician. Once you call in for service a technician is dispatched to you immediately with no questions asked. ^ Top ^

You Will Never Have To Call Another Country For Service
If there is a problem with your computer that requires contacting the manufacturer (Dell, IBM, Gateway, etc.), we will call them for you to resolve any issues so that you don't have to. ^ Top ^

Never Spend Hours On The Phone
You will never be on the phone for more than 5 minutes when you call us for service. When you call our 800 number we take your phone number, name and address and immediately dispatch a technician. That is it, no other questions. ^ Top ^

Upgrades
Our expert service technicians will assist you with any upgrades on your system, and provide you with honest expert opinions on any hardware or software upgrades. ^ Top ^

We Will Act As Your Personal IT Department
The average salary of one qualified IT person is upwards of 40,000 per year, no matter how many computers your company has. We will only cost a fraction of what it would cost to hire your own IT personnel. ^ Top ^

Same Day, Next Day, And 24 Hour Service
We will provide you with a service plan that is tailor-made to your business or home office needs, that is same day, next day or 24 hour a day service. ^ Top ^

Hardware Installation
We will install any hardware device that is purchased by the customer from any vendor, with the exception of any hardware device that is deemed incompatible with the system by Elite Computer Care. ^ Top ^

Virus Removal
We will fully remove any virus from the computer, regardless of how the virus was obtained. This in some cases may require the formatting of the HDD in some systems. ^ Top ^

It Doesn't Matter If Your Computer Has An Existing Warranty Or Not
We do not manufacture or sell computers; our business is to keep your computer up and running for as long as you need it to. Therefore we go above and beyond what your computer manufacturer will do, because "they want you to buy another one”, we don't. ^ Top ^

Best Service, Best Price Guarantee
We guarantee the lowest flat rate price for on-site service. ^ Top ^

 



Elite Computer Care, LLC
info@elitepccare.com
1.800.839.0029





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